The Systems Thinking AI Companion

Advancing Systems Thinking Beyond Traditional Training

ILOD has developed Systems Thinking AI Companion – Deep-Thinking Edition (FY25) to revolutionise how Public Service Officers learn and apply systems thinking concepts. This custom GPT, built using GovTech's AI Bot platform, provides year-round coaching to help officers deepen their understanding of systems thinking and test their knowledge against real-world challenges.

What is the Systems Thinking AI Companion?

This AI-powered coaching tool represents the College's commitment to advancing systems thinking education beyond traditional training programmes and eLearning modules. The bot serves as an interactive learning companion that officers can access anytime to explore complex problem-solving approaches and strategic thinking methodologies.

Target Audience

Public Service Officers across all agencies who want to:

  • Enhance their systems thinking capabilities

  • Apply structured problem-solving approaches to workplace challenges

  • Develop strategic thinking skills for complex policy and operational issues

  • Access ongoing learning support beyond formal training sessions

Key Features & Benefits

The Systems Thinking AI Bot offers personalised coaching experiences that help officers understand interconnected relationships within complex systems, identify leverage points for effective interventions, and develop holistic approaches to problem-solving and strategy creation.

Accessibility & Integration

Officers can easily access the bot through the GovTech AI Bots, making it readily available whenever learning opportunities arise. The bot is also integrated into the Systems Thinking for Problem Solving & Strategy Creation eLearning programme, serving as both a during-programme and post-programme resource to reinforce learning outcomes.

Proven Impact & Engagement

Since its launch in April 2025, the Systems Thinking AI Bot has demonstrated exceptional utility and engagement within the Public Service community. As one of the most popular bots on the GovTech AI Bot Community site, it has successfully handled more than 1,663 queries in FY25 (as of early September 2025), reflecting strong adoption and practical value across diverse user groups.

The current Deep-Thinking Edition builds upon insights gained from an earlier beta version launched in FY24, incorporating user feedback and enhanced capabilities to better serve officers' learning needs.

Ready to enhance your systems thinking capabilities? Access the Systems Thinking AI Bot: Systems Thinking AI Companion – Deep-Thinking Edition (FY25)